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Billing Questions (6)

Questions and answers about our billing system

Technical FAQ (16)

Frequently Asked Questions about technical issues related to your hosting account

Most Popular Articles

 Receiving Email from Ourhelpdesk

A lot of our communication will be through email. Everytime something happens - you sign up,...

 My ISP has blocked access to port 2083 - how do I access cPanel?

At OurHelpdesk.NET, we meet this problem from time to time, so there is a solution to help....

 How reliable are your servers? Uptime?

Very reliable! Over the past year our uptime has been better than 99.98%. That's an average of...

 Which nameservers should I use?

ns1.ourhelpdesk.net 198.27.124.70ns2.ourhelpdesk.net 5.9.208.96 Our central DNS system is...

 The Domain Expiry Process

STEP 1: Domain name registration expires This occurs when the domain name has not been renewed...