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Frequently Asked Questions about technical issues related to your hosting account
A lot of our communication will be through email. Everytime something happens - you sign up,...
My ISP has blocked access to port 2083 - how do I access cPanel?At OurHelpdesk.NET, we meet this problem from time to time, so there is a solution to help....
How reliable are your servers? Uptime?Very reliable! Over the past year our uptime has been better than 99.98%. That's an average of...
Backup policy, Do you provide backups?You are responsible for your backups and web content. Every Sunday we take a...
Which nameservers should I use?ns1.ourhelpdesk.net 198.27.124.70ns2.ourhelpdesk.net 5.9.208.96 Our central DNS system is...
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