Questions and answers about our billing system
Frequently Asked Questions about technical issues related to your hosting account
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A lot of our communication will be through email. Everytime something happens - you sign up,...My ISP has blocked access to port 2083 - how do I access cPanel?
At OurHelpdesk.NET, we meet this problem from time to time, so there is a solution to help....Backup policy, Do you provide backups?
You are responsible for your backups and web content. Every Sunday we take a...How reliable are your servers? Uptime?
Very reliable! Over the past year our uptime has been better than 99.98%. That's an average of...The Domain Expiry Process
STEP 1: Domain name registration expires This occurs when the domain name has not been renewed...