Billing Questions 6
Questions and answers about our billing system
Technical FAQ 13
Frequently Asked Questions about technical issues related to your hosting account
Receiving Email from Ourhelpdesk
A lot of our communication will be through email. Everytime something happens - you sign up,...My ISP has blocked access to port 2083 - how do I access cPanel?
At OurHelpdesk.NET, we meet this problem from time to time, so there is a solution to help....How reliable are your servers? Uptime?
Very reliable! Over the past year our uptime has been better than 99.98%. That's an average of...Backup policy, Do you provide backups?
You are responsible for your backups and web content. Every Sunday we take a...The Domain Expiry Process
STEP 1: Domain name registration expires This occurs when the domain name has not been renewed...