Questions and answers about our billing system
Frequently Asked Questions about technical issues related to your hosting account
A lot of our communication will be through email. Everytime something happens - you sign up,...Backup policy, Do you provide backups?
You are responsible for your backups and web content. Every Sunday we take a...The Domain Expiry Process
STEP 1: Domain name registration expires This occurs when the domain name has not been renewed...How reliable are your servers? Uptime?
Very reliable! Over the past year our uptime has been better than 99.98%. That's an average of...Which nameservers should I use?
ns1.ourhelpdesk.net 220.127.116.11ns2.ourhelpdesk.net 18.104.22.168 Our central DNS system is...
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