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Billing Questions 6

Questions and answers about our billing system

Technical FAQ 13

Frequently Asked Questions about technical issues related to your hosting account

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 Receiving Email from Ourhelpdesk

A lot of our communication will be through email. Everytime something happens - you sign up,...

 Backup policy, Do you provide backups?

  You are responsible for your backups and web content.   Every Sunday we take a...

 The Domain Expiry Process

STEP 1: Domain name registration expires This occurs when the domain name has not been renewed...

 How reliable are your servers? Uptime?

Very reliable! Over the past year our uptime has been better than 99.98%. That's an average of...

 Which nameservers should I use?

ns1.ourhelpdesk.net 198.27.124.70ns2.ourhelpdesk.net 5.9.208.96 Our central DNS system is...

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