How to make PHP configuration changes
How do I increase the value for upload_max_filesize or post_max_size or other PHP changes. Adding php flags into .htaccess just causes a general error.
We use suphp, which has the advantage that all PHP processes run under your own userid. That has some security advantages, such as you don't have to make your files writable to the world such as many scripts suggest. Make all your directories 755 or 750 and your files 644 or 640.
Because of this, php configuration changes needs to be done in a separate php.ini file just for yourself. Contact us through the ticket system for a copy of the complete php.ini file. Just adding the changed values will not work.
By default the php.ini value is only effective in the directory where it is. If you want the value to be avaiable recursively thorughout your website you can create a .htaccess file in your base directory with the following line
suPHP_ConfigPath /home/joe/public_htmlReplace /home/joe/public_html with the path to your php.ini file.
If you already have a .htaccess file just add the line.
Receiving Email from Ourhelpdesk
A lot of our communication will be through email. Everytime something happens - you sign up,...
Which nameservers should I use?
ns1.ourhelpdesk.net 126.96.36.199ns2.ourhelpdesk.net 188.8.131.52 Our central DNS system is...
What are the control panel URL's
Cpanel: http://cpanel.yourdomain.com WHM: http://whm.yourdomain.com Webmail:...
Backup policy, Do you provide backups?
You are responsible for your backups and web content. Every Sunday we take a...
Can you help me install WordPress/Joomla/Drupal/other software?
Certainly! All our hosting packages include the Softaculous Premium Autoinstaller allowing you...